COVID-19 and Ingleside Animal Hospital - Curbside Instructions
To ensure the safety of both our pet owners and the dedicated team members, we have moved to curbside/admission appointments and procedures effective immediately and through all of April. Our process will be as follows:
- Please call us when you are in our parking lot of the hospital for your pet’s scheduled appointment.
- A team member will come out and get a history of your pet and then bring your pet into the clinic for diagnosis and treatment.
- The doctor will communicate with you via phone for additional history, diagnostic and treatment recommendations.
- We ask that you stay on-site and in your car during the appointment.
- Once services have been performed a team member (wearing a mask and gloves) will either call you via phone or come out with a mobile credit card unit for payment. We will bring your pet(s) and medication or food to you.
- Scheduled admission pet visits can be made for exams, blood work or other testing. Curbside pick-up for medication(s) and food will be the same as detailed above.
- In order to minimize direct contact time, we prefer to process payments over the phone and minimize cash and check transactions when possible.
- We also remind you that we have a full online pharmacy that you may purchase medication and pet food that will be delivered directly to your home.
We appreciate your understanding and invite you to give us a call with any concerns or questions you may have at (602) 833-7511
Thank you for your continued support and patience as we work to prevent the spread of COVID-19