Coronavirus (COVID-19) - Hospital Policy Update


To our extended Ingleside Animal Hospital family,

Here at Ingleside Animal Hospital, the safety and health for everyone who comes to our practice is our top priority. During our regular operations, we strive to provide the highest quality of veterinary care for your pet. We are also striving to provide the highest quality of sanitation possible inside the hospital and good hygiene techniques among staff.

We want to inform you that we are open and keeping our regular business hours to continue to provide healthcare to your pets. In order to keep our dedicated team and you, our wonderful pet owners healthy while doing our part to social distance, we have changed many of our processes. 

Ingleside Animal Hospital is currently: Open for ALL services via car side assistance starting May 1st.

If you are sick or anyone in your household is sick, please do not come to the clinic with your pet. Find your pet alternate transportation to keep yourself and our healthcare team healthy.

Dogs and Cats - COVID-19 Curbside/Drop-off Service

We have also taken the following additional measures:

Due to our area’s Coronavirus “stay-at-home” order, only curbside appointments are available and pet parents may not enter our facility. We are closely monitoring the situation as it unfolds and will keep you informed of any updates and changes.

A dog riding in the back seat of a carDescription automatically generatedAt your appointment time, you will park in our parking lot and call us at 602-840-3446.  Our healthcare team members will come out to your car and bring your pet into the clinic. For increased safety, we will put Ingleside slip leads on all dogs that are not in a carrier and please bring your cat in a carrier to prevent escape.                                     

Our veterinarian will examine your pet and call you on your cell phone in the parking lot to discuss exam findings and recommendations. They will discuss any related costs and get verbal permission for any additional diagnostics or treatments.

If your pet is being admitted for a procedure or needs to be hospitalized, we will bring all of the related forms to your vehicle and go over them with you. 

Please be patient with us as this process takes longer than our usual in-hospital procedure.

For Medication or Food Refills 

Please call ahead of time to make sure that we have it ready for you (please keep in mind that some deliveries are taking longer than normal). Then come to the clinic and call us from the parking lot as above. We will take payment over the phone and bring your items to your vehicle. 

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WE ALSO OFFER OUR FULL ONLINE PHARMACY

Sincerely,

Ingleside Animal Hospital Family